Barista Skills Intermediate

Course Date & Time

9:00 am, January 23rd – 5:00 pm, January 24th, 2019

Course Registration

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SCA CSP Barista Intermediate is a two-day course designed to test key core and more advanced skills and understanding, expected from a competent barista (for example, from someone working as a barista for 6 months or more). Successful candidates should be able to dial in a brew recipe, make a full range of drinks with quality and speed, as well as understand the basic requirements for customer service and maintenance.

In this course you will learn:

  1. The coffee beans
    1. Blend use and components
    2. Species and varieties
    3. Geographic origins and profile flavor
    4. Processing methods
    5. Degassing and coffee freshness
  2. The workspace management
    1. Layout of key equipment, accessories, and ingredients
    2. Barista cooperation
  3. Grinding, dosing and tamping techniques
    1. Advantages and disadvantages of on-demand grinders
    2. Heat generated by grinders
    3. Consistency and taste
    4. Causes of channeling
  4. Extracting and brewing techniques
    1. Espresso balance
    2. Controlled variables
    3. Espresso Brew Formula (EBF) and brew ratio
    4. Terminology from flavor wheel
  5. Milk techniques
    1. Composition of dairy milk and the role of each component
    2. Role of protein content in milk
    3. Deterioration of milk
    4. Consistent milk steaming
    5. Free pour latte art
  6. Barista menu
    1. Commonly ordered drinks
    2. Managing a complex order of drinks
  7. Hygiene, health & safety
    1. Organization and operational policies
    2. Risks of foodborne illness
    3. Risks of workplace injury
  8. Customer service
    1. Steps of service recovery / complaint handling
    2. Personal presentation
    3. Communication skills
  9. Maintenance
    1. Single-boiler vs. multi-boiler espresso machine
    2. Daily maintenance
  10. Cafe management

Flavor Notes:

If you register for the course less than 7 days prior to the course date then cancel, you will not be eligible for a refund.

If the cancellation is processed no later than 7 days prior to the course date, the full course fee will be refunded, minus a refund fee of $50.

Cancellations less than 7 days prior to the course date are not eligible for a refund.


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